Everything you need to know about trading, rates, physical cash counter pickups, limits, and institutional security with CryptoDesk.
Fast. Most mobile money transactions are pushed automatically through our telecom gateway in under 45 to 60 seconds once your blockchain transfer registers one network confirmation.
CryptoDesk currently supports USDT (TRC-20, ERC-20, and TON), Bitcoin (BTC), Ethereum (ETH), and Solana (SOL). On the fiat side, we support Uganda Shillings (UGX), Kenyan Shillings (KES), and US Dollars (USD).
If you need physical USD or UGX cash notes, select 'Kampala Cash Counter' in the app. Confirm your quote, and our desk reserves your cash. You visit our high-security office in Kampala to verify and count your crisp cash notes securely.
Mobile Money orders range from UGX 50,000 up to daily telecom limits (UGX 20,000,000). For institutional and wholesale OTC orders ($5,000 up to $3,000,000+), we execute via direct telecom payout or physical counter with customized institutional volume pricing.
Yes. CryptoDesk Mobile incorporates Multi-Party Computation (MPC) architecture, biometric Face ID verification, and hardware-grade security, ensuring complete protection against unauthorized access.
Transparent, zero hidden fees. The rate you see in the app or quote is the exact rate you get. There is zero slippage, and telecom network transfer fees are clearly displayed upfront before you confirm.
Basic mobile money trades require a valid phone number and national ID/passport. Larger OTC and cash counter transactions require standard business or individual KYC verification in compliance with AML regulations.
In the rare event that MTN or Airtel experiences gateway network congestion, our automated transaction monitor retries the payout and alerts our 24/7 technical desk. If telecom downtime persists, we can switch rails or issue immediate cash counter pickup.
Our professional OTC trading team and Kampala executive counter brokers are available to guide you directly.
Real-time direct chat with our Kampala trade desk for instant quotes and support.
Private executive suites for confidential physical cash collections (USD & UGX).
Execute 60-second MTN & Airtel mobile money cashouts directly from your smartphone.
